by Jeff Ihnen | Sep 3, 2019 | Energy Rant
You’ve been there – on the phone trying to get some help from a car dealership, appliance store, online retailer. The menu choices are unclear, especially for auto stores (hit zero). It makes me cringe when I hear my Mom say she called Dell for help with her computer....
by Jeff Ihnen | Aug 19, 2019 | Energy Rant
About twenty years ago, I moved into my first home, which sits on a beautiful lot where the cattle used to graze. When you think about it, all homes sit where wildlife used to frolic, but I digress. The point is, a first-time homeowner, especially one with a...
by Jeff Ihnen | Aug 13, 2019 | Energy Rant
The Wall Street Journal published an interesting article last week – it would be fascinating if it weren’t sadly true. The title: Everyone Hates Customer Service. It is a perfect addition to my continuation of last week’s post regarding innovation with electric...
by Jeff Ihnen | Aug 5, 2019 | Energy Rant
I spent part of last week at the Smart Electric Power Alliance’s Grid Evolution Summit. In my notes I wrote, SEPA is out of the closet. They are full-throated in support of decarbonization of the grid. A carbon-free grid brings a limitless stream of what-ifs. This...
by Jeff Ihnen | Jul 29, 2019 | Energy Rant
The number of bipartisan political issues that can be counted on one finger is shrinking fast. All this while the definition of bipartisan has been lowered to a single vote from the opposing party. Energy efficiency is not among the bipartisan issue (sic). It is...
by Jeff Ihnen | Jul 15, 2019 | Energy Rant
This is the second in a two-post series on electricity prices as impacted by deregulation and renewable energy penetration. Last week we explored deregulation in Regulation v Deregulation in True Color. This week, we examine the effects of increasing shares of...
