by Jeff Ihnen | Aug 13, 2019 | Energy Rant
The Wall Street Journal published an interesting article last week – it would be fascinating if it weren’t sadly true. The title: Everyone Hates Customer Service. It is a perfect addition to my continuation of last week’s post regarding innovation with electric...
by Jeff Ihnen | Aug 5, 2019 | Energy Rant
I spent part of last week at the Smart Electric Power Alliance’s Grid Evolution Summit. In my notes I wrote, SEPA is out of the closet. They are full-throated in support of decarbonization of the grid. A carbon-free grid brings a limitless stream of what-ifs. This...
by Jeff Ihnen | Jul 8, 2019 | Energy Rant
Recent projects have led me to examine how deregulated electricity markets work. Since I am naturally curious, I wanted to investigate differences between electricity price performance of deregulated states versus those of regulated states. This week we examine the...
by Jeff Ihnen | Sep 18, 2017 | Energy Rant
Last week, in a moment of weakness, I was on my Pinterest board (is that what it’s called?), when I came upon this excellent tip sheet from a marketing blog[1]. I noted that the “emotional” alternatives to the “intellectual,” bloated phrases were simpler with fewer...
by Jeff Ihnen | Jul 31, 2017 | Energy Rant
Everyone has applied for health insurance[1], and many of you have applied for life insurance. Anyone over, oh, 40, 50, or for sure 60, knows health flaws start to accumulate like the dumpster’s worth of unwelcome gifts, used shoes, and outdated clothes for those of...
