by Jeff Ihnen | Jul 28, 2026 | Energy Rant
I’m going off-road this week for a tale of customer experience with an acceptable, but not great, ending. My purpose is not to whine and complain, but to help readers learn about empowerment and putting the customer/client first. It is critical to the success of...
by Jake Millette | Jun 17, 2026 | The Big Why
The purpose of energy efficiency programs is to eventually cease to exist because the market no longer needs them. Program administrators use programs to overcome barriers to energy efficiency, often through incentives, training, or information, and hope these...
by Jessica Wagner | Mar 16, 2026 | Energy Rant
Written by guest blogger Liz Haworth, VP of Marketing at Michaels Energy Jeff is out of town, which means the Energy Rant microphone landed on my desk. As Michaels Energy’s marketing lead and current Chair of the AESP Board, I spend a lot of time thinking about how...
by Jeff Ihnen | Mar 3, 2026 | Energy Rant
I spent last week in HOT San Diego at the AESP Annual Conference. It was 20 degrees above average, hanging out in the 85-90°F range of blazing afternoon temperatures. It felt like late June in the upper Midwest. Multiple locals noted that “this is not normal.” For...
by Jeff Ihnen | Mar 19, 2024 | Energy Rant
This week’s Energy Rant is written by Kenny Porter and Tyler Kashdan of Michaels Energy. As I shoveled my way out of the recent record-breaking snowstorm, I couldn’t help but reflect on the monumental effort it took to move all that snow. It reminded me of...
