Blog

Livin’ it Up in Hotel California I’ve written about pay for performance (P4P) programs no less than six times in this blog. I’ll start with a recap of those posts and move the ball forward once again. We’re well within field goal range! In Tooling Pay for Performance, I wrote that energy models and dashboardsRead more

If it’s worth doing, it’s worth doing now. That quasi-cliché is why I have never had a New Year’s resolution, and I’m not going to start in 2021, but I can review the past and forecast (guess) the future. Soothsaying is part of my job, and I’m at least as accurate as next week’s weatherRead more

I could not compete with my former self and Gene Simons from last week, but I went back to the Gallup psychoanalysis barrel for more inspiration. I don’t want to write about myself unless it helps you understand why I’m so, uh, peculiar. Like Mr. Simons, I’m an insatiable consumer of information, maybe not booksRead more

Employees at Michaels get a free psych-x profile (it’s not my area of expertise) to determine personal strengths through Gallup. My top strength is “context,” which means I’m a historian. What does this mean? I observe history, including my mistakes, others’ mistakes, and continuously analyze human nature. For example, I watched a webinar[1] last weekRead more

The Wall Street Journal published an interesting article last week – it would be fascinating if it weren’t sadly true. The title: Everyone Hates Customer Service. It is a perfect addition to my continuation of last week’s post regarding innovation with electric utilities. Are Electric Utilities in for a Taxi Ride? Tales of Customer ServiceRead more

I spent part of last week at the Smart Electric Power Alliance’s Grid Evolution Summit. In my notes I wrote, SEPA is out of the closet. They are full-throated in support of decarbonization of the grid. A carbon-free grid brings a limitless stream of what-ifs. This post features a few of those. Regulated Vertical MarketsRead more

Recent projects have led me to examine how deregulated electricity markets work. Since I am naturally curious, I wanted to investigate differences between electricity price performance of deregulated states versus those of regulated states. This week we examine the impacts of regulation/deregulation on pricing, and next week, we will look at the impacts that renewableRead more

Ohio lawmakers are again at the beck and call of deregulated power producing titans as they pass a nuclear and coal plant bailout at the expense of energy efficiency. They also dumped mandates for renewable resources. Almost simultaneously, the Institute for Energy Research (IER) published this brand new report, which compares levelized cost of electricityRead more

“Don’t be evil.” That was the tagline for Sergey Brin and Larry Page, the founders of Google, er Alphabet. Hahahaha! For some reason, they ditched this motto three years ago. They also used the name change fig leaf to paint over their sins. When you make an audacious statement like that and demonstrably act inRead more

A couple months ago in Outside the Boxer, we considered efficiency as a resource to be compared with supply-side resources. In May, we challenged minds with We All Un-Bundle, suggesting that utilities get markups for services delivered over their infrastructure. Let’s advance these concepts! Efficiency – A Utility Perspective Utilities are slow to change forRead more

Our theme the last few weeks has covered technological change, consumer emotions, and irrational ways of thinking. The regulated monopoly and its cost-of-service model will not last forever. Someday it will be replaced. What might that look like? Right after last week’s post, From Crazy to Rational went up, I read Why Electric Utilities ShouldRead more

Last week, in a moment of weakness, I was on my Pinterest board (is that what it’s called?), when I came upon this excellent tip sheet from a marketing blog[1]. I noted that the “emotional” alternatives to the “intellectual,” bloated phrases were simpler with fewer syllables and easier to read. On the same day, IRead more