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Electricity – Breakpoints, Tipping Points and Imagination

By Energy Rant One Comment
The Wall Street Journal published an interesting article last week – it would be fascinating if it weren’t sadly true. The title: Everyone Hates Customer Service. It is a perfect addition to my continuation of last week’s post regarding innovation with electric utilities. Are Electric Utilities in for a Taxi Ride? Tales of Customer Service Last week during a raging thunderstorm, I was in the pickup-window line at Walgreens. It’s a pickup window, not a chat room. Every time, the cars ahead of me take at least five minutes each. What are they talking about up there? The baseball trade…
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The PG&E Bankruptcy – Scorched Earth

By Energy Rant No Comments
This blog features dozens of posts regarding the nuances, obscurities, and upside down world of the public utility industry. To wit, every other industry provides things people need or want at the lowest possible price in competition with dozens or even hundreds of competitors or alternatives. Conversely, electric utilities with transmission and distribution systems are fully regulated with an obligation to serve all customers. Those customers have no other choice. The show must go on. To financially destroy a utility serves no one but attorneys. This post is about the bankruptcy and viability of the nation’s largest investor-owned utility, Pacific…
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Distributed Energy Resources – Messing with Near Perfection

By Energy Rant One Comment
A couple years ago at an AESP conference, we had a fascinating speaker and topic. It was one of those that had me thinking deeply and philosophically. The subject was technology and the future. The takeaway: every problem is either a technical problem or one of human flaw. As for technical problems, there is nothing short of violating the laws of physics, including the second law of thermodynamics, that humans can’t and won’t someday solve: cancer, heart disease, failed or destroyed body parts, and of course, energy, and even aging. As we say at Michaels, (although we are not yet…
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