This post, and the next couple, were spawned by an article written by John Hargrove in the latest edition of Public Utilities Fortnightly. The article’s title is, Utilities Can Do More to Partner with Customers. There may even be a follow-up to this article a few months from now. Wink. Wink. Anyone interested in thisRead more
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Nothing lasts forever, or in some cases, even a couple years. The race to displace current products and services of any stripe is rather obvious, except there will never be a replacement for the McDonald’s hamburger, and running shoes haven’t improved in 20 years. In recent weeks, I have seen perhaps a half dozen articlesRead more
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