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Aug 13
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Electricity – Breakpoints, Tipping Points and Imagination

By Energy Rant One Comment
The Wall Street Journal published an interesting article last week – it would be fascinating if it weren’t sadly true. The title: Everyone Hates Customer Service. It is a perfect addition to my continuation of last week’s post regarding innovation with electric utilities. Are Electric Utilities in for a Taxi Ride? Tales of Customer Service Last week during a raging thunderstorm, I was in the pickup-window line at Walgreens. It’s a pickup window, not a chat room. Every time, the cars ahead of me take at least five minutes each. What are they talking about up there? The baseball trade…
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Oct 22
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Behavior by a Left Brain Efficiency Freak

By Energy Rant One Comment
E2e, and I have no idea what that stands for, is a joint initiative of University of California-Berkeley, The University of Chicago, and Massachusetts Institute of Technology. Their charter is to assess and quantify the energy efficiency gap between estimated, or ex-ante savings, and observed or measured savings; kind of like the Energy Rant attempts to provide. In Kool-Aid and Happy Face Rugs, I first referenced one of their reports in which they critiqued WAP – the federal government’s weatherization assistance program. That paper indicated WAPs produce only 40% of claimed energy savings. The methodology caught a lot of flak…
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All things energy. That’s our jam.

We talk a lot about energy – from the serious to the satirical.

All things energy. That’s our jam.

We talk a lot about energy – from the serious to the satirical.

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