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Feedback and Lessons in Customer Satisfaction

By Energy Rant No Comments
I am not an expert in customer satisfaction, but I can say anyone working at our company better know our values statement, which is all about customer satisfaction. I can also tell you I am a consumer of goods and services, so I thought I might share some thoughts from my perspective on this subject. I will start with an example of poor customer service/satisfaction and then quickly pivot to an example of good customer service – both of which occurred in the last week. As you should know by now, I can’t stand ads of the type that waste…
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