Valerie Ann Duball

Customer Support Representative

I believe in always providing a positive attitude and using my skills to effectively fill passion for excellence.

Valerie joined Michael’s Energy in 2014 as a Customer Service Representative. Her main responsibilities include gathering and organizing Alliant Energy rebate claim requests, managing processing of requests, and assisting customers with rebate questions and payments. She also provides technical and program support to help our team when needed.

Valerie calls herself a home body now that she has two dogs, two cats, and a roommate in her basement. She enjoys being outdoors, hiking, gardening, kayaking, and taking motorcycle rides.  She also enjoys watching wrestling and football.