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energy efficiency services

Performance Incentives for Energy Efficiency Programs; Crazy with the Cheese Whiz

By Energy Efficiency, Energy Rant, Utility Stuff No Comments
This report from The Edison Foundation / Institute for Electric Innovation forms the foundation of this week’s Rant.  It includes a summary of utility cost recovery mechanisms, which to this nerd, is an interesting topic. Performance incentives are of particular interest. Why do utilities run programs anyway?  Typically because they have to, either because they are required to exploit lowest-cost resources, or they are assigned goals through a process, the description of which is beyond the scope of this post.  For business, however, smart utilities know when their customers use energy efficiently. It is good for the customer, and what…
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Market Transformation in Wonderland

By Energy Efficiency, Energy Rant One Comment
I just completed my draft of the forthcoming paper titled, “Know-How and the Incessant Energy Diet”, for the AESP 2014 National Conference.  In preparation for that, I thought, this is more work than writing Energy Rant blog posts because I have to scrounge for expert research to back my assertions because “this is the way it is – trust me”, isn’t good enough for a published paper.  Fortunately, I found plenty of ammo to make my point in a couple evaluation publications including this one conducted by our friends at Research into Action regarding the Southern California Edison Retrocommissioning program. …
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Communication – Nuggets of Ponderation

By Energy Efficiency, Energy Rant No Comments
Communication in our business of delivering energy efficiency services, reports, and projects, and in any organization for that matter, is almost always an issue. One thing never heard is, “I don’t want to know all that.  Stop it.”  Why?  Because the receiver can hit the ignore button or the delete button, but more often because there is hardly ever too much information transfer. Here are some gold nuggets regarding communication. The documentation rule:  If it isn’t written down and shared with stakeholders in near real time – like after a meeting, phone call, event, milestone, on the same day, or…
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Paying to Lose

By Energy Efficiency, Energy Rant, Utility Stuff No Comments
Jenny Craig customers do it all the time – pay money to consume less.  This may make perfect sense to people who understand customers’ needs, but to others it seems really stupid to pay somebody to help use less of something.  This is a bit like utility programs that spend money for customers to use less of their product. The vast majority of our energy work comes from referrals and repeat clients.  On numerous occasions, we seemed to have customers at the tipping point, only to have them bail out at the last minute.  Why?  The utility introduced us to…
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