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investor-owned utilities

Cost Recovery for Energy Efficiency Programs – An Ignorant Idea

By Energy Efficiency, Energy Rant One Comment
If you haven’t seen Michaels’ recent self-indulgent video, you might want to do that now.  It is many hours of video shooting reduced to a fine sauce, just under four minutes.  My interview, for example, lasted maybe 45 minutes and maybe 30 seconds of it are included in the video.  One line I’m pleased to have been captured and included was the statement that there is a limitless supply (and immense variety) of learning available in our industry.  One thing I know little about is the guts of the utility business and cost recovery for energy efficiency programs.  So why…
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Paying to Lose

By Energy Efficiency, Energy Rant, Utility Stuff No Comments
Jenny Craig customers do it all the time – pay money to consume less.  This may make perfect sense to people who understand customers’ needs, but to others it seems really stupid to pay somebody to help use less of something.  This is a bit like utility programs that spend money for customers to use less of their product. The vast majority of our energy work comes from referrals and repeat clients.  On numerous occasions, we seemed to have customers at the tipping point, only to have them bail out at the last minute.  Why?  The utility introduced us to…
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