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Electricity – Breakpoints, Tipping Points and Imagination

By Energy Rant One Comment
The Wall Street Journal published an interesting article last week – it would be fascinating if it weren’t sadly true. The title: Everyone Hates Customer Service. It is a perfect addition to my continuation of last week’s post regarding innovation with electric utilities. Are Electric Utilities in for a Taxi Ride? Tales of Customer Service Last week during a raging thunderstorm, I was in the pickup-window line at Walgreens. It’s a pickup window, not a chat room. Every time, the cars ahead of me take at least five minutes each. What are they talking about up there? The baseball trade…
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Behavior by a Left Brain Efficiency Freak

By Energy Rant One Comment
E2e, and I have no idea what that stands for, is a joint initiative of University of California-Berkeley, The University of Chicago, and Massachusetts Institute of Technology. Their charter is to assess and quantify the energy efficiency gap between estimated, or ex-ante savings, and observed or measured savings; kind of like the Energy Rant attempts to provide. In Kool-Aid and Happy Face Rugs, I first referenced one of their reports in which they critiqued WAP – the federal government’s weatherization assistance program. That paper indicated WAPs produce only 40% of claimed energy savings. The methodology caught a lot of flak…
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Stalin Lives

By Energy Efficiency, Energy Rant One Comment
Various areas of the country have various weird oddities.  When we moved to the La Crosse area last decade, or the one before that, we found that apartments come with laundry hookups but no washer and dryer.  What the?  How about a friggin wash machine and dryer to fill that hole and plug into those pipes and wall socket?  So we went to a now defunct appliance joint and picked up an Amana washer and dryer – electric of course because a rental joint isn’t going to provide natural gas. I think I’ve finally talked my wife into getting the…
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Electric Bills and Waldo

By Energy Efficiency, Energy Rant One Comment
Recently, the American Council for an Energy Efficient Economy issued a report, “The State of the Utility Bill” and I thought, “now there is a topic for plenty of discussion.”  No, that was no joke, although there was an interesting finding that I found to be very hilarious:  All of the ~100 bills analyzed in the study (100%) included the amount due to the utility from the customer.  I would say not having the amount due would have its disadvantages.  (that WAS a joke) I’ve witnessed and studied many issues regarding end user understanding of energy, energy consumption, and end…
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What’s the Game?

By Energy Rant, Renewable Energy One Comment
Hypothetical:  Our company has about 40 employees.  We’re going to split into 4 teams and have a tournament.  What’s the game?  We have cyclists, runners, a guy who thinks he can play golf, a guy who throws hammer but not when I’m around, skiers, people who fish, people who hunt, play cards, Sudoku, video games, Frisbee golf, and play board games.  We’ve played softball games (poorly) when the economy was good. We have people who were born when I was in college.  We have people who were in college before I was in the first grade.  Female, male, burley, squirrelly,…
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